THE FUTURE OF ER & URGENT CARE

A New Hybrid Model for On-Demand Care Delivery

Integrated ER + urgent care improves access, performance, and patient loyalty — without compromise.

01

Expand Market Presence

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Differentiate Competitive Positioning

03

Increase Referral Volume

REDEFINING ON-DEMAND HEALTHCARE

Build a Distinct Competitive Advantage

Health systems are under increasing pressure to expand access while meeting higher consumer expectations for quality, convenience, and performance. Intuitive Health’s hybrid emergency and urgent care (ER/UC) model is designed to help you expand your market presence by simplifying access and meeting patients where they seek care.

Through partnership, our model enables health systems to differentiate their competitive positioning by redirecting non-emergent cases from the ER, improving system efficiency, and introducing a new, sustainable revenue channel. With data-driven site selection focused on high-opportunity markets and strong payer mix, we also help increase referral volume across the health system—addressing multiple strategic priorities with one proven approach.

VALUE DRIVERS

Improve Access and Increase Revenue

Intuitive Health’s hybrid delivery system expands access to care while creating sustainable revenue opportunities for health systems. By simplifying how patients enter the system, our model delivers a durable competitive advantage through growth, retention, and long-term financial performance.

Expand Access in Key Markets

Data-driven site selection and a proven rollout strategy help health systems expand access in high-opportunity markets. Our proprietary real estate and payer mix analysis supports strategic growth while minimizing risk and capital exposure.

Activate Referral Pathways

Hybrid ER/UC locations serve as effective entry points into the health system, guiding patients to appropriate inpatient and specialty services. This creates a consistent referral flow that supports sustainable revenue growth.

Strengthen Patient Retention

A simplified, high-quality care experience encourages patients to return and remain within the system. Our model delivers a 209% increase in revisits compared to other urgent care centers and a 152% increase compared to freestanding emergency departments, supporting continuity of care and long-term financial performance.

Let’s Work Together for a Better Patient Experience

A proven leader in deploying the hybrid model, Intuitive Health offers unparalleled expertise in scaling operations, delivering cost efficiencies, and ensuring business sustainability for our health system partners.

20+

Health System Partners

1,000,000+

Patient Visits Per Year

100+

Facilities Opened & In Development

73

NPS Average

INTUITIVE HEALTH PARTNERSHIPS

Trusted By Our Partners

START THE CONVERSATION

Let’s Explore How This Model Can Help You Achieve Your Strategic Objectives

Every market is different. Connect with our team to explore how a hybrid ER and urgent care approach can support your strategic priorities, growth plans, and performance goals.

TRUSTED EXPERTISE

Our Experience is Your Advantage

The traditional model of standalone urgent care centers, while helpful to triage low-acuity cases, often fails to integrate effectively with broader health system goals. To combat these trends, health system leaders need a sustainable care delivery approach designed for accessibility, scalability, and financial resilience.

Intuitive Health’s hybrid ER and urgent care model offers a transformative solution. Partnering with Intuitive Health ensures scalable growth, operational efficiency, and strong financial performance. Let our experience work to your advantage. Contact us today to explore a tailored partnership strategy that aligns with your goals and delivers a measurable impact.

TESTIMONIALS

What Partners Are Saying

Hospital systems share their experiences about the hybrid model that results in shorter waits, rapid door-to-door times, and a highly rated customer experience.

"It became clear that the reason for Intuitive Health was to make it easier for patients, which is exactly what we need in health care. Too often, we center things around what isn’t patient-centric. The fact that we’re taking the fear and decision-making away from patients — ‘Should I go to urgent care? Should I go to the emergency department?’ — is just brilliant.

It didn’t feel like a consultant. It felt like a friend reaching out to say, “Hey, how can we partner on this? And how can we make success happen for the benefit of our patients?” — which is why we’re all here."

Heather B. Long, MSN, BA, RN

Senior Vice President & Central Florida Regional President

OUR RESOURCES

Recent News

Stay up to date with the latest news, announcements, and perspectives from Intuitive Health.

Partner With Us

Explore a smarter approach to emergency and urgent care delivery.

Intuitive Health partners with hospitals and health systems to develop and operate combined ER + Urgent Care facilities that expand access, improve operational efficiency, and deliver high-quality care under one roof.

Fill out the form to connect with our partnership team and start the conversation.

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