Has Your Brand Transitioned From Reactive to Proactive Customer Service?

At Intuitive Health, we understand that the patient experience is important. That's why we use a customer satisfaction tool called the Net Promotor Score to better understand what our patients think of their experience at our dual ER and urgent care facilities. Each patient receives a questionnaire after their visit, which is sent to our staff in real-time so we can make improvements to our processes and procedures. This ensures that we're always providing the best possible care for our patients.

Click the links below to view the local news articles:

Es De Latino: Create more loyal customers with proactive customer service

CMS Wire: Has Your Brand Transitioned From Reactive to Proactive Customer Service?