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The time has come for the healthcare industry to shift its focus and become customer-centric. The traditional healthcare model, which historically ...

Organizations prioritizing customer experience in today's healthcare landscape have realized significant benefits, including enhanced customer ...

Healthcare is increasingly recognizing that providing a positive patient experience can reap significant benefits. Intuitive Health knows that ...

It's no secret that the healthcare industry is evolving, but many may not realize just how important patient experience has become in this changing ...

How to Get More Patient Referrals - Net Promotor Score Like most health care systems, you're constantly seeking ways to generate more patient ...

Freestanding ER or urgent care facilities have popped up across the country to serve patients needing medical services, especially for those who live ...

While emergency room services are reserved for emergent care, patients often don’t know the difference between emergent and urgent care. As a result, ...

Healthcare consumerism is a term used to describe the shift in healthcare from a provider-centric to a patient-centric model. In the past, healthcare ...

Combined Hybrid ER & Urgent Care Provider Intuitive Health Saw Unprecedented Patient Volume & Exceptional New Market Growth Intuitive Health, the ...

Spending years in the health care industry, learning processes and procedures comes with time. There are typically traditional ways medical facilities ...

What Is ER Utilization? ER utilization or emergency department utilization (EDU) is an assessment of the actual rate of ER department usage or ...

Whether consumers visit a freestanding urgent care clinic or an emergency room, they will experience gaps in both systems. Without fail, it is the ...